You rely on your hearing aids to complete your day-to-day activities, whether it’s running personal errands or simply a meeting at work. However, these small pieces of technology do have a lifespan and contain delicate components, so it’s important to address any issues as soon as you notice them developing. At Rametta Audiology & Hearing Aid Center, we are well-versed when it comes to identifying device issues and performing required repairs.

Troubleshooting hearing aid problems

There can be a number of reasons your hearing aids are acting up, from a bad battery to microphone or receiver clogs. Many of these minor issues can be addressed through a few simple steps.

Decreased or distorted sound: If you notice lower sound volumes, first check the controls and settings on your hearing aid to ensure you didn’t accidentally bump or switch these programs. If these are all correctly calibrated, check to see if any earwax or debris is clogging ports or microphones. Perform a thorough cleaning if you notice any kind of impaction. Finally, try changing the batteries in your device to see if the volume is restored.
Feedback or whistling: First, remove and reinsert your device per the instructions received from your audiologist. Improper insertion can cause a poor fit, which enables wind to enter the ear canal and impact sound. If you’re sure the hearing aid is properly inserted, try checking for any debris or loose earwax and then put in a fresh battery.
No power: Before panicking, first check to make sure you have your device switched into the “on” position and the volume is at the correct level. While this sounds simple, it’s easy to accidentally change settings or switch your unit off if you’re not used to handling hearing aids. Next, try removing the old battery and replacing with a new one, making sure to put them in the correct way.
If you still experience hearing aid issues after running through this troubleshooting list, don’t hesitate to contact your audiologist for more information on repairs.

Our audiologist will thoroughly evaluate your device and examine it for any internal or external damage. If a minor issue is discovered, we can often perform these repairs on-site in minimal time. If more extensive damage is found, we may need to send your devices back to the manufacturer for restoration services. We will communicate with you every step of the way to ensure you understand where we are at in the repair process and what timeframe you can expect.